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Memory Standard Return Policy

  • Return for refund within: 30 days
  • Return for replacement within: 30 days
  • Restocking Fee: Yes

This is our Memory Standard Return Policy. Items covered by this policy (those products for which Newegg states "This item may be returned for a replacement or refund within 30 days only") must be returned to Newegg within 30 days of the invoice date for this policy to apply. “Return” constitutes receipt of the product by Newegg, and not the mere issuance of an RMA.

The following conditions are not acceptable for return, and will result in the merchandise being returned to you:

  • Any memory exhibiting physical damage
  • Modules that are missing the manufacturer label containing model number and part number
  • Modules that are missing the manufacturer warranty label
  • Modules that were shipped with a manufacturer-applied heat spreader, but have had the heat spreader removed
  • "Kit" Modules (which contain 2 or more memory modules packaged together) that are not returned as complete set
  • USB Drives, Thumb Drives, Flash Memory, or any related product that is returned without the cap or protective casing

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